Lucerne Luxe | Luxury Watches Philippines | Swiss Watches | Rolex Philippines

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Watch Care FAQ’s

Learn how to care for your watch through the years.

Do I need to have my watch serviced regularly?

Like any mechanical instrument, a watch needs regular servicing to ensure that it functions perfectly. There is no fixed schedule for servicing, but we generally recommend that you have your watched checked every four to six years, depending on the conditions in which a watch is used. Regular servicing protects the individual moving parts from wear that comes from daily grinding from contaminated oils, and extends the life of the watch.

A watch’s water resistance cannot be permanently guaranteed or guaranteed beyond the warranty stated by each individual brand. This is due to material stress and ageing gaskets, which deteriorate over time. We therefore recommend you have the water resistance of your watch checked once a year. Finally, have your watch checked only by an authorized service center.

What is the best way to care for my watch's leather straps?

Avoid contact with water and dampness to prevent discoloration and deformation. Avoid prolonged exposure to sunlight to prevent color from fading. Leather is permeable. Avoid contact with greasy substances and cosmetic products. It is not advisable to use leather cleaners on your straps. Use a soft, clean cloth to wipe your strap clean instead. In case of a stain, use appropriate leather cleaner sparingly on the spot only.

Due to our warm and humid weather, sweat may soak your strap. When this happens, avoid using the watch for a few days to dry out the moisture in it. This will prevent deterioration of the strap, and stop the onset of odor.

How should I care for my steel bracelet?

Regular care of your steel bracelet can extend its life. Rinse the bracelet under lukewarm running water without getting the watchcase wet, then dab dry with a cotton cloth. This will remove any grime that may have accumulated in between the links.

My watch has been magnetized. What should I do?

Watches can be adversely affected by magnetism, resulting in gain or loss of time. It is important to keep your mechanical watch away from highly magnetic environments, or from objects like TV, PC speakers, handbag clasps, hair dryers, electric razors, refrigerators, and yes, even mobile phones.

Keep it clear from items with magnets or those that emit strong electromagnetic fields. A magnetized watch can be fixed using a de-magnetizer. An authorized watch service center will have the proper equipment for this purpose.

What's the lifespan of my battery?

The average lifespan of your battery is between one to three years, depending on the type of battery and movement. We advice you to never leave a used battery inside your watch, since the battery could leak and damage the movement.

Download Our Latest Watch Care Brochure Here

Service Centers

Care for your watch at our service centers

Watch Check Service Center

Watch Check Service Center

Ground Floor 6750 Retail Arcade
Ayala Avenue, Makati City, Philippines 1200

Tel: +632.7527340
Fax: +632.8136990
Mobile: +63.926.6678869
Email: watchcheck6750@gmail.com

Omega Service Center

Omega Service Center

Ground Floor 6750 Retail Arcade
Ayala Avenue, Makati City, Philippines 1200

Tel: +632.8107057, +632.8107052
Fax: +632.8120114
Mobile: +63.917.8985321
Email: omegaservice6750@yahoo.com

Global Time Service Center

Global Time Service Center

Ground Floor 6750 Retail Arcade
Ayala Avenue, Makati City, Philippines 1200

Tel: +632.8564367
Fax: +632.8282586
Email: globaltiming@lucerneluxe.com

Time Check Service Center

Time Check Service Center

Ground Floor 6750 Retail Arcade
Ayala Avenue, Makati City, Philippines 1200

Tel: +632.4786167
Fax: +632.4786169
Email: timecheck.6750@gmail.com

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